Adults 18 years and older may get a North Carolina State ID. Having a State ID will make the process of securing employment easier.  

  1. Refugees must have received their Social Security Card before going to the D.M.V.

  2. You may request a D.M.V. letter from World Relief several days before you plan to go to D.M.V. The client must be present and we have to notarize it with the clients signature for the client to get a DMV letter.

  3. Find the local Department of Motor Vehicles (D.M.V.) office. Make sure this office does drivers licenses and ID's.  

  4. Make sure your refugee partner has:
    -I-94  and PRM letter (in the white or blue IOM bag)
    -Social Security Card
    -DMV Letter from World Relief
    -Lease or utility bill with client's name on it if they have one 
    -$13 per ID

  5. Pick up D.M.V. letter from World Relief.

  6. Go to the D.M.V. office and apply for State ID.

  7. If the refugee has a Work Authorization Card, DO NOT bring it to the D.M.V. If D.M.V. staff asks for the refugee's Employment Authorization Card, tell them they do not have it. They are not required to produce this (if D.M.V. uses the Employment Authorization Card this will result in a State ID that will expire in 2 years).

  8. Confirm with D.M.V. officer when the client's permanent ID will expire. This should be approximately 8 years.

  9. Client will receive a paper temporary ID that will expire in 30 days. They should receive their permanent ID within those 30 days. If not  have the client contact World Relief Staff to help explore the issue.  

  10. You may ask for a Driver's License Study Book if the refugee can read English or Spanish.

  11. Before leaving, make sure the refugee partners have all of their documents.

  12. Notify the World Relief case manager that the State ID application was completed.


  • Volunteers should double check that the refugee's address provided to the DMV officer is correct. The refugee's address should be their home address.

  • Organ Donor: The officer at the DMV might ask the applicant whether or not they would like to be an organ donor. The volunteer should try to communicate this to refugees beforehand to get their opinion. If refugees are unable to understand the volunteer, the default answer should be “no.” Sometimes, the DMV will write “no” for refugees and will not even ask.

World Relief Triad - 155 Northpoint Ave, Suite 102, High Point, NC 27262
T: 336.887.9007 - F: 336.887.5245 - E: -