All refugees must apply for a Social Security Card within 3-5 work days after arrival. Application for Social Security Cards is necessary in order to secure employment and receive government services and benefits. A caseworker at World Relief will fill out the Social Security application for the clients.

In Guilford County refugee families of 4 or more members require an appointment.


  1. Before takng the refugees to SSA, World Relief will need to print the refugee's I-94. World Relief will need the refugee's "PRM Letter" (which can be found in the white I.O.M.) so that they can access and print the I-94. Assure that the I-94 has been printed and is in the refugees possession before going to SSA. The I-94 is usually available to print within 24hrs, but sometimes can take longer to show up in the system for printing. The caseworker will paperclip the I-94, PRM letter, and application together and give them to the clients to give to the SSA office. Make sure the clients have these three documents with them when you leave for the SSA office. For more information about the refugee's documents, go here.
  2. Locate the local Social Security Administration for the county where the refugee lives.  
    Guilford County SSA:  6005 Landmark center BLVD. Greensboro, NC 27407 
    Forsyth County SSA:  1370 Lockland Avenue, Winston-Salem, NC 27103 - ongoing appointments on Mondays at 2pm.
  3. Make sure the refugee partners have their big white or blue I.O.M. bag and that their documents are inside.
  4. Everyone 13 years and older needs to be at this appointment. Must still bring documents for any children under 13 that will not be at the appointment.
  5. Make sure you have appropriate car seats unless you are aware that the refugee family has them. Contact World Relief if you need to borrow car seats.
• Birth-12 months: Must ride in a rear-facing car seat
• 1-7 years: (weigh less than 80 pounds) Forward-facing car seat or booster seat; must be in accordance with the seat manufacturer’s instructions and meet all Federal Safety Standards in place when the seat was manufactured 
• Children 8+: Must be restrained by seatbelt    
• Questions? Visit for Child Passenger Safety Law Summary


  1. When you arrive, take a ticket (for each member of the family) and wait until you are called. 
  2. Get the application receipt for each person. Double check the receipt and make sure that the names are spelled correctly. 
  3. Before leaving, make sure the refugees remember to bring their I.O.M. bag home.   


  1. Return the receipt or a copy of the receipt to the case manager. If you or someone in a Good Neighbor Team you are a part of will be taking the refugee partners to DSS, please make sure you have a copy of the receipt as well.  

World Relief Triad - 155 Northpoint Ave, Suite 102, High Point, NC 27262
T: 336.887.9007 - F: 336.887.5245 - E: - W: